XIAMEN AGG SANITARY WARE CO., LTD.
1. What products does your bathroom fittings factory manufacture?
- We manufacture a wide range of Kitchen and bathroom fittings including faucets, showerheads, toilets, sinks, and accessories.
2. Are your products made from high-quality materials?
- Yes, all our products are made from high-quality materials such as stainless steel, brass, and ceramic to ensure durability and longevity.
3. Do you offer customization options for your products?
- Yes, we offer customization options for certain products. Please contact our sales team for more information.
4. What is the warranty period for your products?
- Our products come with a standard warranty period of two year. However, certain products may have extended warranty coverage. Please refer to the specific product page or contact our customer service for more details.
5. How can I place an order for your products?
- You can place an order by contacting our sales team via phone or email. Alternatively, you can also visit our website and fill out the online order form.
6. What are your payment terms?
- Our payment terms vary depending on the order size and customer's creditworthiness. Generally, we accept payment through bank transfers or letters of credit (LC).
7. Can I visit your factory to inspect the products?
- Yes, we welcome customers to visit our factory for product inspection. Please schedule an appointment with our sales team in advance.
8. Do you provide after-sales support?
- Yes, we provide after-sales support to ensure customer satisfaction. If you encounter any issues with our products, please contact our customer service team, and we will assist you accordingly.
9. How long does it take for my order to be delivered?
- The delivery time depends on the order quantity and product availability. Typically, it takes around 30-45days for the order to be delivered. However, for customized products or large orders, the delivery time may vary. Please contact our sales team for a more accurate estimate.
10. Do you ship internationally?
- Yes, we ship our products internationally. We have experience in exporting to various countries and can arrange the shipping based on your requirements.
Please note that the above FAQs are for reference purposes only. For specific inquiries or more detailed information, please contact our sales team directly.